Gnomon Core Competency

– Quality Satisfaction: the score of 95% customers service excellence satisfaction
– Diversification: worldwide capacity in developing projects for clients whose the needs, the size, the policies and the sectors are much different.
– Market Capabilities: Gnomon 6-continents network, set-up & inspection control procedures, financial solidity, highly respected corporate profile
– Staffing: strong values, multi-type event exercise & experiences
– Methodology: realistic planning, flow communication, attention to detail
– Green Thinking: press/communication sponsor of Green Project Africa 2010 event and operating experience
– Pricing: value for money and competitive rates. Very strong negotiating power
– New Products: G-Live Production (a full live event entertainment service provider), TwistHotels (a full CRS & marketing solution affiliation service center).
– On-site customer care: 24/7/365 hotline center when on-site events
– CRM-GOP-ADMIN: customized & tailor made platforms (reporting & information level) on [(sales CRM) – operating (GOP) and/or accounting (ADMIN)]
– Rewarding: kick-backing models based on customers production and productivity.

CSR

Gnomon Performance SA Growth Plan

Gnomon delivers hi-end customized event management products to organizations, seeking to strengthen their image and consequently to maintain long lasting relations for the growth of the parties involved.

Since 2003, Gnomon has developed 700+ of projects for international organizations. Having scored a 95% of customers service excellence satisfaction, declares Gnomon continuous efforts for highest operating standards, customer care orientation, creativity & differentiation.

Gnomon further growing initiatives focused to:

– Quality Satisfaction: to keep tracking and even meet higher quality satisfaction scores, out of the 100 average/year worldwide events successfully delivered from our professionals, resulting solid relations and benefits to our partners. Timeline: continuous
– Client Understanding: keep conveying our diversified experience resulting advantages to our partners from practicing alternative ideas and/or strategies, because of Gnomon capacity in projects’ development for clients whose the needs, the size, the policies and the sectors are much different. Timeline: continuous
– Market Capabilities: to ensure our customers that will be conducted over qualified and value for money solutions, due to Gnomon 6-continents global network. Moreover to make them stay safe in all façades of a project, because of our set-up & inspection control procedures. Timeline: continuous
– Team Excellence: keep encouraging our professionals trained & motivated, so as to maintain inter & extra company strong values and priorities. Also to make them available with the opportunity to become multi-type event managers, resulting experiences, development and abilities to the highest level possible. Timeline: continuous
– Action-Oriented: keep making all projects planning realistic & actionable, so as to achieve our goals. On top, keep our partners furnished with latest info & updates due to our methodology of excellent flow communication about every single project progress. Timeline: continuous
– Green Practicing: make our partners take advantage, after Gnomon aim to provide environmental friendly projects that may cause less energy/materials consumption. To this extend, Gnomon has assigned as press/communication sponsor of Green Project Africa 2010 event, while his professionals will further develop such experiences to other business sectors. Timeline: May-2010 to June-2011
– Pricing: keep feeling comfortable with our partners and that Gnomon pricing panels reflect the necessary scope and detail of each engagement. Moreover to be pride because of our ability to offer world-class service at affordable, value for money and competitive rates. Timeline: continuous
– New Products: make our partners available the benefits from Gnomon new business sectors, such as the G-Live Production (a full live event entertainment service provider), as well the TwistHotels (a full CRS & marketing solution affiliation service center). Timeline: Jan-2010 to June-2011
– Hotline Center: have our partners available a 24/7/365 hotline center (currently at 13/7/365 if non project period) to handle any request should appear from. Timeline: June-2011
– CRM-GOP-ADMIN: have our customers available any reporting & information level [(sales CRM) – operating (GOP) and/or accounting (ADMIN)], as such might be requested either vertically either horizontally. Timeline: existing

Gnomon Performance Sa – 2012